PRIVACY POLICY
At Juice Revolution, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. It applies to all visitors to our website and customers who purchase our products or subscribe to our communications.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect the following information:
- Your name
- Email address
- Telephone number
- Delivery and billing addresses
- Order history
- Information you provide when contacting us
- Information you submit when entering competitions or promotions
- Information collected automatically through cookies and website analytics
We only collect information that is necessary to provide our products, improve our services, and communicate with you.
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about your order
- Respond to enquiries
- Provide customer support
- Improve our website, products and services
- Send newsletters and promotional offers (only if you have chosen to receive them)
- Meet our legal and regulatory obligations
We do not sell your personal information.
Marketing Communications
If you subscribe to our newsletter, we may occasionally send you information about new products, special offers, educational content and promotions.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies allow us to:
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Provide a better shopping experience
You can disable cookies in your browser settings, although some features of the website may not function correctly.
Sharing Your Information
We only share your information where necessary to operate our business.
This may include trusted third parties such as:
- Payment service providers
- Courier companies delivering your order
- Website hosting providers
- Email marketing platforms
- Professional advisers where required by law
These service providers are only permitted to use your information for the services they provide to Juice Revolution.
We do not sell or rent your personal information to third parties.
Protecting Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While no online system can ever guarantee absolute security, we continuously work to keep your information safe.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to:
- fulfil your orders
- provide customer support
- comply with legal and tax obligations
- resolve disputes where necessary
When information is no longer required, it is securely deleted or anonymised.
Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of information where legally permitted
- object to certain processing of your information
- withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.
The latest version will always be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Juice Revolution Health and Wellness Hub (Pty) Ltd
Email: fiona@juicerevolution.co.za
Telephone: 082 562 4525
This Privacy Policy should be read together with our PAIA Manual, which is available on request or from our website.
Last updated: July 2026
